wnibd Privacy Policy

wnibd is a secure online gaming platform operated for players in Bangladesh. We place the highest importance on the personal privacy of our users and are firmly committed to keeping their personal information safe.

This privacy policy ("Policy") describes how wnibd collects your personal information, how that information is used, with whom it is shared, and what steps we take to protect your information. This policy applies to our website, mobile platform, and all related services.

Please read this policy carefully before using any wnibd service. If you have any questions, our support team is always ready to assist you.

wnibd collects various types of information that are necessary for providing, improving, and securing our services. The categories of information collected are described in detail below:

2.1 Registration & Identity Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• Username and password (stored in encrypted form)
• National ID card or other government-approved identity documents (for identity verification)

2.2 Financial Information

• Mobile banking details — bKash, Nagad, Rocket numbers
• Bank account details (for bank transfer transactions)
• Transaction history and amounts
• Deposit and withdrawal records

2.3 Technical & Device Information

• IP address and device identifier
• Browser type and operating system
• Session duration, login and logout times
• Information collected through cookies and similar tracking technologies

2.4 Gaming & Behavioural Information

• Game history, bet amounts, and results
• Browsing behaviour and preferences on the site
• Records of communication with the support team

wnibd uses your collected information only for the following legitimate purposes:

3.1 Service Provision & Operations

We use your information to create and manage your account, process transactions, improve the gaming experience, and customise services according to your preferences.

3.2 Identity Verification & Security

We use identity-related information to ensure account security, prevent fraudulent activity, and verify the 21+ age requirement. wnibd provides services only to those aged 21 or above.

3.3 Customer Support

Our support team assists you with your issues via live chat and email, 7 days a week, 24 hours a day. Your communication history and account information are needed to provide this service.

3.4 Legal Compliance

We may use your information to comply with applicable laws and regulations, prevent financial crimes, and implement responsible gaming policies.

3.5 Platform Improvement

Anonymous or aggregated data is used to analyse user experience and improve the functionality and quality of our platform.

wnibd never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

• Payment processors: Necessary information is provided to process transactions via bKash, Nagad, Rocket, and bank transfer services. These organisations are governed by their own privacy policies.
• Technology partners: Limited information may be shared with trusted technology service providers to operate the platform and ensure security, but only subject to contractual confidentiality terms.
• Legal requirements: Information may be disclosed pursuant to a court order, a lawful request from a law enforcement agency, or as required by applicable law.
• Fraud prevention: Necessary information may be shared with specialised security agencies to detect and prevent fraudulent activity.

Outside of the above circumstances, wnibd does not disclose your information to any third party.

wnibd uses industry-standard security technologies to keep your personal and financial information safe:

5.1 SSL Encryption

All data transmission on our platform is secured using SSL (Secure Sockets Layer) encryption technology. This means all information exchanged between your browser and our servers remains encrypted and cannot be read by any third party.

5.2 Password Protection

Your password is never stored in plain text. We encrypt passwords using strong cryptographic hashing methods, so that even our staff cannot see your actual password.

5.3 Access Control

Only a limited number of authorised staff have access to your personal information, and only those who require it to provide services. All staff are required to comply with strict confidentiality agreements.

5.4 Regular Security Audits

Our systems and infrastructure undergo regular security audits so that any vulnerabilities can be identified and resolved quickly.

wnibd uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help our platform function correctly.

6.1 Essential Cookies

These cookies are essential for the basic operation of the platform, such as maintaining your login session and verifying security. These cookies cannot be disabled.

6.2 Functional Cookies

These cookies help remember your preferences and settings so you do not have to set them up again each time.

6.3 Analytics Cookies

Anonymous statistics are collected to understand how users interact with our site. This information does not identify any individual and helps with site improvement.

You can control or delete most cookies by changing your browser settings, though this may cause some site features to stop working.

wnibd retains your personal information only for as long as necessary or legally required. Specifically:

• Active accounts: All your account information will be retained for as long as your account remains active.
• Financial transaction records: Transaction records are retained for a set period to comply with financial regulations.
• Closed accounts: Some information may be retained for a specified period after an account is closed in order to meet legal obligations.
• Customer support history: Records of communication with the support team are retained for a limited period for future assistance purposes.

Once the need has passed, your information is securely deleted or anonymised.

As a wnibd user, you have the following rights over your personal information:

8.1 Right to Access

You have the right to know what information we hold about you and to receive a copy of that information.

8.2 Right to Rectification

If any information we hold about you is incorrect or incomplete, you may request that it be corrected.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted, though some information may need to be retained due to legal obligations.

8.4 Right to Object to Processing

You may object to the use of your information for specific purposes, particularly in the case of direct marketing activities.

8.5 Right to Data Portability

You have the right to receive the information we hold about you in a structured and commonly used format.

To exercise these rights or for any questions, please contact our support team.

wnibd strictly provides services only to those aged 21 or above. We do not knowingly collect any information from anyone under the age of 21.

Age is verified at the time of registration, and additional identity verification is carried out in cases of doubt. If we receive evidence that a minor is using our services, that account will be immediately closed and the associated information will be deleted.

wnibd may update this privacy policy from time to time. If any significant changes are made to the policy, we will notify you by email or through a notice when you log in to the platform.

Continued use of wnibd's services after any changes will be taken as your consent to the updated policy. We therefore recommend that you review this page regularly.

If you have any questions, concerns, or requests regarding your personal information in relation to this privacy policy, please get in touch with us. Our support team is available seven days a week, twenty-four hours a day.

Your privacy is very important to us. We aim to resolve any complaints quickly and effectively. wnibd is committed to always being there for you.